Since I simply downloaded the software from their website, I did not have access to that program. I tried that multiple times, and the uninstall button even showed up once or twice however, when I then tried to click the uninstall button, a prompt informed me that the system had to be restarted before I could uninstall the program, and following a reboot, the uninstall button would disappear again.įinally, I found references to a program for uninstalling FortiClient, but it is reportedly available only to FortiClient customers who have access to a restricted customer portal that requires login credentials. Other comments that I read suggested that clicking the repair button, which was available in the Programs and Features window, might put FortiClient into a state where I could subsequently uninstall it. Again, though, I found no uninstall button. Searching on Google also turned up some suggestions that FortiClient cannot be running at the time you try to uninstall it, so I made sure to exit before opening Programs and Features and Apps & features. I thought maybe that was the issue, so I tried logging in to Windows using my administrator credentials instead, but encountered the same problem. I generally log in to my VM (and all of my Windows systems, for that matter) as a standard user, entering my administrator credentials whenever a UAC prompt appears. If you’re looking for a quick explanation of how I uninstalled the software, jump ahead to my conclusion otherwise, if you want a list of all the things that I tried that didn’t work, read on. Thus began my multi-hour quest to try to uninstall FortiClient. Apps & features did have an uninstall button, but it was grayed out, so that was a no-go, too. I proceeded to the Programs and Features section under Control Panel in Windows, clicked on the FortiClient program listing, and…discovered that there was no uninstall button. My coworkers reported having encountered no problems using the same tool, so perhaps there is some other program installed on my VM that’s creating a conflict.Īt any rate, after spending some time trying unsuccessfully to figure out what was causing the problem, I decided to uninstall FortiClient. The installation process was straightforward, but after the software finished installing, my virtual machine slowed to an absolute crawl-100% CPU usage and all of that. This particular customer uses FortiClient for VPN access that particular tool was not installed on my laptop or my virtual machine, so I decided to download it from the FortiClient website and install it on my VM. A few weeks ago, I was asked to log in to one of our customers’ systems to retrieve some information for another department at my company.
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